NEW WEBSITE COMING SOON

 

Street Address :

60-66 Clarke Street
Southbank
Melbourne, Vic 3006
Australia

Phone:

Main:
+61 3 9686 4755

HOURS:

Monday to Friday: 10am - 6pm
Saturday: 10am - 5pm
Sunday: Closed. Hire Returns (10am-1pm) By Appointment Only!

Enquiries: backline@deluxeaudio.com.au

For more information about Deluxe Guitars...
Please visit: www.deluxeguitars.com.au

Occupational Health And Safety & Insurance

Be assured that we are fully compliant with current legislation and are well experienced at dealing with safety requirements and documentation as required by venues and event co-ordinators.
Our safety record is exemplary. We have never lost a single man-hour due to event related accidents.
We have $20M Public Liability Coverage. We have additional $20M Third Party Property Insurance for our motor vehicles, which is not usually covered by complany public liabililty cover.

Cancellation Policy

Any jobs that have been confirmed and booked in are considered billable in their entirety at the time of confirmation by the hirer.
Cancellations after this point of either the entire job, or individual components of the job will be charged at 100% full rate if cancelled within 48 hours of the job start time / 50% rate if cancelled within 72 hours of the job start time.
All weekend job start times are considered to be the Friday at 10:00am.

Hire Terms & Conditions

We require all hires to have a Pre-Authorization on your Credit/Debit Card on collection of the job. This Pre-Authorization will act as your security deposit, only to be charged if/when hires are returned late, or to charge for damages.
The amount to be authorized is Three Times the Hire Charge up to a maximum of $1000.00.

Pre-Authorization amounts are set aside by your credit card company for up to 14 days and will temporarily affect your available funds balance or spending limit.
Deluxe Audio are unable to release the hold on these funds upon return of your hire. If you need to access these funds earlier, please contact your bank for assistance as each bank treats Pre-Authorization differently.
Payment for all hires may be made with a Credit Card, Cash, Debit Card, or EFTPOS, after the Pre-Auth charge has been approved. WE DO NOT ACCEPT payment for hires with Cheque, or Bank Transfer.

Feel free to download our current price-list here: Deluxe Audio Hire Inventory List
Please see our Deluxe Audio Hire Application for full terms and conditions.